Yes — we ship worldwide, and every order is tracked. Shipping is a $6.99 USD flat rate to the USA, and calculated at checkout for all other countries. You'll see the full cost and available destinations at checkout.

Orders are processed and dispatched within 1–4 business days. Once shipped, delivery usually takes 15–20 business days (3–5 business days locally within Singapore). Remote areas and customs processing can add a few extra days.

As soon as your order ships you'll receive an email with your tracking number. Tracking can take a few days to update after dispatch, but your order is on its way.

• Check your spam/junk folder if you haven't received the email
• If your order hasn't arrived after 25 business days, contact us and we'll investigate

Yes, within 24 hours of placing it. Email us with your order number and we'll cancel it and issue a full refund. Once an order is in production or has shipped, it can no longer be cancelled.

All major credit and debit cards, plus express options like Apple Pay, Google Pay, Shop Pay and PayPal. The available methods are shown at checkout.

Yes. Checkout is powered by Shopify and all payment information is encrypted. We never store your payment details.

Every SENSHI order is covered by our 90-Day Guarantee. If something is wrong with your order, we'll make it right.

• Defects in the garment or print (peeling, cracking, loose seams) within 90 days of delivery
• Items that arrive damaged
• A wrong item or wrong size sent by us
• Orders lost in transit

The guarantee applies to every item, sale items included.

Email senshi.officialstore@gmail.com with your order number and a photo of the issue. Once we confirm it, we'll send a free replacement or refund the affected item, at no cost to you.

If you purchased within Singapore
Returns are accepted within 7 days of receiving your order.

If you purchased outside Singapore
Eligible items can be returned for an exchange or store credit.

• Return window: 30 days from delivery (international)
• Return options: exchange or store credit
• Refunds: not offered for change-of-mind returns, unless the item is a pre-order cancelled within 4 days of purchase

To start a return, contact us here.

If you purchased within Singapore
You're welcome to visit our local office to arrange an exchange within 7 days of receiving your order. Our address will be provided once you get in touch. Start an exchange here.

If you purchased outside Singapore
Unfortunately, we are unable to offer exchanges outside Singapore at this time. Please refer to our size guide before ordering to ensure you select the correct size.

Our pieces are true to size. For a looser, baggier fit, size up. Every product page has a size guide with the exact measurements of that garment.

• Our fit model is 178cm, 78kg and wears size L
• Available in XS, S, M, L, XL, 2XL, 3XL

Wash cold and inside out, don't iron directly over the print, and avoid the tumble dryer where possible. Your graphics will stay sharp for longer.