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Shipping

Important notice: Due to Covid 19 restrictions in production and shipping.  We seek your understanding for delays in shipping. We will try our best to get our product to you as fast as we can. 
 

DOMESTIC SHIPPING 

Please allow 1-3 business days for your order to be processed and shipped. However there will be delays on hot periods where the demand will be high. For shipping within Singapore. Normal mail is free of charge. Registered mail would be $3 USD. Shipping times for both Normal mail and registered mail is between 2-5 working days.

International Shipping

Please allow us 1-4 business days for your order to be processed and shipped. Shipping carriers will be chosen by us to ensure our product reaches you as efficiently as possible. Parcels will be shipped out with a tracking number within 1-4 business days upon order. However there will be delays on hot periods where the demand will be high. We offer both express and standard shipping to make it as cost effective as it can be for you. The cost of each shipping method will be calculated at checkout.
 
Shipping rates(USD) and times 
Service Shipping Time
Standard Shipping 10-15 Business days 
Express Shipping  3-6 Business days 


CUSTOMS, DUTIES & TAXES

All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship packages both DDU and DDP. Packages shipped DDU will be subject to import fees upon collecting their package. 
Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
International returns initiated due to refusal to pay duties and taxes will be subject to a $25 restocking fee which will be deducted from the refund amount.