We work around the clock to ensure that no question goes unanswered. If you have any questions or concerns please feel free to contact us via email at: senshi.officialstore@gmail.com or IG DM: @senshi.store
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Q: WHAT IS THE FIT OF YOUR CLOTHING?
A: Our clothing are True to Size. A 5'11, 136lbs model wears a size M. Please size up for an oversized Fit.
Q: WHAT IS YOUR QUALITY LIKE?
A: We use the best materials for our items. Our tees are made of 100% Heavyweight 280GSM Cotton. Our hoodies are thick and made using a perfect cotton blend for maximum comfort, durability and print quality. Sewed seams are hidden and professionally done.
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Q: HOW DO I WASH SENSHI™ CLOTHING?
A: Please wash our clothing inside out in a cold wash, and air dry. Please do not put our tees in a dryer and do not iron our tees. Our tees are wrinkle free and do not need to be ironed.
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Q: HOW DO I TRACK MY ORDER?
A: Your tracking number(s) will be provided to you by email once all of your items have been shipped. When receiving your tracking number(s), please allow up to 3-7 days for it to be activated in the shipping company's system.
Q: CAN I CANCEL MY ORDER?
A: Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and we will issue you a full refund. All refunds will reflect in your account 24-48 hours after being issued.
We do not issue refunds once the order is in the PROCESS OF PRODUCTION or SHIPMENT. However, if your order has arrived you may submit a return/refund request to our email: senshi.officialstore@gmail.com and we will be there to guide you through this.
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We appreciate your interest in SENSHI™️. At SENSHI™️, our fundamental value is dedicated customer service, and we are committed to ensuring the satisfaction of each and every customer. Feel free to contact us anytime!
