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REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at senshi.officialstore@gmail.com


If your return is accepted, we will send you the details for returning your package. Please note that the return costs have to be paid by the customer. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at senshi.officialstore@gmail.com

Please note that sale items are NON REFUNDABLE

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.