Q: Do we ship worldwide?
A: Yes we do ship worldwide! We have 2 shipping options, Standard Shipping and Express Shipping.
Q: How long would it take to receive my order?
A: Once shipped, standard shipping will take around 7-15 business days to reach you. Express Shipping will take around 3-6 business days.
Q: What are the shipping rates?
A: Shipping rates will differ based location and weight. Shipping rates will be automatically calculated at the checkout.
Q: How do I track my order?
A: An email will be sent to you once your product is shipped. The email will contain a tracking link which you can click to track your order. Do remember to check your spam/junk mail folder if it is not in your inbox.
Q: How does our apparel fit?
A: Our apparel are oversized american fit. Please get through to size for a comfortable oversized fit. If you wish to get a very oversized tee, please go a size up
Q: My card keeps declining, is something wrong?
A: Please ensure that your card is enabled for overseas shopping, that should solve the issue.
Q: Can i cancel my order?
A: We have a no cancellation policy. Once an order is made it cannot be cancelled as once an order is made, it would immediately be sent to our production house for production. However, we can make an exception for duplicate orders.
Q: Why choose SENSHI?
A: Unlike most anime merch in the market, our designs are privately designed by us, hence our products cannot be found anywhere else in the world. We put a heavy emphasis on quality in both print and material. We promise that you will receive something truly special each and every time you shop with us.